A person complaining about the conduct of a registered massage therapist receives a written summary of the action taken by the Inquiry Committee, if the complaint is dismissed, or if the Inquiry Committee takes action to resolve the complaint such as obtaining the registrant’s undertaking or acceptance of a reprimand. The complainant may appeal within 30 days of receiving the summary to the Health Professions Review Board (“HPRB”) under the legislation, if dissatisfied with the Inquiry Committee’s resolution. The HPRB appeal process is set out at the HPRB website at www.hprb.gov.bc.ca.
The HPRB does not review a decision by the Inquiry Committee to refer the complaint to the Discipline Committee for a Hearing, or the final decision of the Discipline Committee on the complaint. The complainant does receive a copy of the Discipline Committee’s disposition of the complaint including reasons for the disposition. An appeal from a disposition by the Discipline Committee must be filed with the Supreme Court of B.C.
Further information concerning appeals from decisions by the Inquiry and Discipline Committees can be obtained by contacting the office of the Registrar.